Making a contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.

Once we have checked the price and availability of the goods, we will e-mail you again to confirm that we accept your order, and that a contract has been made between us.

If we cannot accept your order, we will not take payment from you or we will refund any payment made. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.

How to place an order

• Select the quantity you wish to purchase and click the Order button. Your purchase(s) will be shown in your shopping basket. Click Proceed to Checkout
• If you are already a Daisy Cheynes customer, you should log in to your account by entering your last name and email address into the login fields and clicking Login. If you are a new customer, you should click the Sign Up button to register your name and address.
• You will be asked to confirm a delivery address and delivery type – Express or Normal. Click Continue when you have done this to go to the Order Page.
• The order page will show your purchases and the delivery charge, which will be based the delivery method you chose in the previous step. Click the Order Now button to go to the payment page.
• On the payment page, click 'Continue to secure payment' to proceed to PayPal where you can pay by credit or debit card or by your PayPal account (if you have one). Please note that you do not need a PayPal account to pay by credit or debit card. All major credit and debit cards are accepted.